Privacy Policy
Privacy Policy
Effective Date: [From the date of purchase]
At kumqua, we take your privacy seriously. This Privacy Statement explains how kumqua(“we,” “us,” or “our”) collects, uses, shares, and processes your personal data.
Collection and Use of Personal Data
Personal data refers to any information that can directly or indirectly identify you. This includes anonymous information linked to identifiable data but excludes data that has been irreversibly anonymized or aggregated.
Promoting Safety and Security
We follow principles of legality, legitimacy, and transparency, collecting the minimum data necessary within a limited purpose. We use personal data to:
Verify user identity and activity
Detect and prevent fraud
Investigate suspicious or unlawful activity
Enforce our terms and policies
This processing is based on our legitimate interest in ensuring the safety and security of our services.
Types of Data We Collect
1. Data You Provide:
When you use our services or interact with us (e.g., create an account, make a purchase, contact us), we collect:
Name, email, shipping/billing address
Payment information (e.g., credit/debit card)
Communication and customer service interactions
2. Data Collected Automatically:
We collect technical information when you visit our site, including:
Device type and IP address
Browser type and language
Location data (via IP or GPS, if permitted)
Usage and diagnostic information
How We Use Your Data
1. To Provide and Improve Services:
We use your data to operate, improve, and customize our products, conduct analytics, and perform audits.
2. To Communicate with You:
With your consent, we may send you updates, marketing emails, and promotional offers. You can opt out at any time by contacting us.
Cookies
Cookies are small text files used to store information. We use cookies and similar technologies to:
Personalize your experience
Measure advertising performance
Understand user behavior
Improve site security
You can manage or disable cookies in your browser settings.
Data Sharing
We may share your data with:
Service providers or partners helping us deliver and improve services
Affiliated companies for internal business operations
Third-party partners, only with your express consent, for marketing purposes
Data Transfer and Legal Compliance
We may disclose your personal data:
To comply with legal obligations in your region (e.g., GDPR for EEA users)
In connection with mergers, sales, or business restructuring
To protect rights, investigate fraud, or comply with government/legal requests
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately. Please contact us if you believe a child has submitted personal data to us.
Your Rights
You have the right to:
Access, correct, or delete your personal data
Restrict or object to data processing
Receive your data in a structured format
File a complaint with a data protection authority
To protect your privacy, we may request verification of identity before processing your request. We will respond within 30 days.
Third-Party Websites
Our services may link to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before use.
Data Security & Retention
We apply technical and administrative safeguards to protect your data from unauthorized access or loss. We retain your data only as long as necessary for the purposes outlined, unless a longer retention is required by law.
Changes to This Policy
We may update this Privacy Policy to reflect changes in law, technology, or our services. Continued use of our services after an update means you accept the revised terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: support@kumqua.com