Terms of Service

OVERVIEW

This website is operated by Kumqua. Throughout the site, the terms “we”, “us” and “our” refer to kumqua. kumqua offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any updates constitutes acceptance of those changes.

Our store is hosted on a third-party e-commerce platform that provides us with the online tools to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws) in the use of the Service.

You must not transmit any worms, viruses, or any code of a destructive nature.

Any violation of these Terms will result in immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve:

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transmissions over various networks; and

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changes to conform and adapt to technical requirements of connecting networks or devices.

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Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website, without express written permission from us.

Headings in this agreement are included for convenience and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if any information on this site is not accurate, complete, or current. The material provided is for general informational purposes only and should not be solely relied upon without consulting more accurate or timely sources. Any reliance on the material is at your own risk.

This site may contain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content at any time, but we have no obligation to update any information.

You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Some products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee your device’s display reflects the actual colors.

We reserve the right—but are not obligated—to limit sales of our products or Services to any person, region, or jurisdiction on a case-by-case basis. We also reserve the right to limit product quantities and to change descriptions or pricing at any time without notice.

We do not guarantee that the quality of any products, services, or other material purchased will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. At our discretion, we may limit or cancel quantities purchased per person, per household, or per order. These limitations may apply to orders using the same customer account, payment method, and/or billing or shipping address.

If we modify or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.

You agree to provide current, complete, and accurate billing and account information and to update your information promptly so we can complete your transactions and contact you when necessary.

For more details, please review our Refund & Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools which we neither monitor nor control.

You acknowledge and agree that we provide such tools "as is" and "as available" without warranties or endorsements. We hold no liability related to your use of these optional tools.

Your use of any optional tools offered through the site is entirely at your own risk. You should ensure you understand and accept the terms provided by the relevant third-party provider(s).

We may also introduce new services and/or features through the website in the future. Such new features shall also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, or services on our site may include third-party materials.

Links to third-party websites are provided for your convenience but are not affiliated with kumqua. We do not assume responsibility for reviewing their content or accuracy and are not liable for any harm or damages related to your use of third-party products, websites, or services.

Please review third-party policies carefully before engaging in any transaction. Any complaints, claims, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit specific content at our request (e.g., contest entries), or send us creative ideas, suggestions, proposals, plans, or other materials without our request—whether online, via email, postal mail, or other means (collectively, “comments”)—you agree that kumqua may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use such comments in any medium.

We are under no obligation to:
(1) maintain any comments in confidence;
(2) provide compensation for any comments; or
(3) respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we, in our sole discretion, deem unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable—or that violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not infringe upon the rights of any third party, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, nor any malware or viruses that could affect the operation of the Service or related websites.

You must not use a false email address, impersonate another person, or mislead kumqua or any third party as to the origin of any comments. You are solely responsible for the content and accuracy of your submissions. We assume no responsibility or liability for any comments submitted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please refer to it for more details.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions in the Service or on the site related to product descriptions, pricing, promotions, shipping, availability, or transit times.

We reserve the right to correct any such errors and to change or update information—or cancel orders—if any information on the site or related services is inaccurate, at any time and without prior notice (including after you’ve submitted an order).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing, unless required by law.

No specific update or refresh date should be interpreted as indicating that all information has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform unlawful acts;
(c) to violate any laws or regulations;
(d) to infringe on our or others’ intellectual property;
(e) to harass, abuse, insult, harm, defame, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit malicious code;
(h) to collect or track personal information of others;
(i) to spam, phish, pharm, pretext, crawl, or scrape;
(j) for any obscene or immoral purpose;
(k) to interfere with the security features of the Service or related websites.

We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the Service will be accurate or reliable.
You agree that we may remove or cancel the Service at any time without notice.

You expressly agree that your use of the Service is at your sole risk. The Service and all products provided through it are offered "as is" and "as available," without any representation, warranties, or conditions—express or implied—including merchantability, fitness for a particular purpose, durability, title, or non-infringement.

In no event shall kumqua, its directors, employees, affiliates, or service providers be liable for any direct, indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, lost revenue, or data loss, even if advised of the possibility. In jurisdictions where such limitations are not allowed, liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless kumqua, its parent, subsidiaries, affiliates, partners, officers, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand (including reasonable legal fees) arising from your violation of these Terms or any applicable law, or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent allowed by law. The unenforceable part will be deemed severed without affecting the validity of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of both parties incurred prior to termination will survive the termination of this agreement.

You may terminate these Terms at any time by notifying us or ceasing to use our Services.
We may terminate this agreement at any time without notice if we believe you’ve violated any provision, and you will remain liable for any outstanding amounts due up to the termination date.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with any policies posted on our site, constitute the entire agreement between you and kumqua and govern your use of the Service.

Any failure by us to enforce any provision shall not be considered a waiver of that right.
Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by the laws of UK.

Company Name:EASYFLOW LOGISTICS LIMITED
Registered Number:16065800
Registered Address:Suite 302, 4 Station Square, Cambridge, England, CB1 2GE
(this is not a returning address)

SECTION 19 - CHANGES TO TERMS OF SERVICE

The most current version of the Terms is available on this page.
We reserve the right to update or modify these Terms at any time by posting changes to our site.
Your continued use of the Service after changes are posted constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions regarding the Terms of Service should be directed to:
support@Kumqua.com

Customers will only be charged once for shipping (including returns). No restocking fees will be charged for returned items.